Our Process
At Think Cinema we believe that every job deserves the highest quality service and attention to detail. No matter how big or small your project is we want to deliver the best overall experience to our customers.
This starts with your project manager. They are responsible for taking you through each phase of the project and will be your point of contact until completion. Each phase organizes your project every step of the way so that nothing is missed. This maintains high quality standards thought the process and ensures you get the best results. Below are our 5 phases of project management.
Phase 1
Information
Gathering &
Consultation
In-home consultation
Identify the client’s needs
Education and
recommendations
Phase 2
System Design
Custom solution creation
Design tailored to the
client’s budget, vision and tasteProvide personalized quote
and project overview
Phase 3
Product
Purchasing
Product acquisition at
lowest market priceOrder placement
Product delivery
Phase 4
Installation
Installation and
system integrationProgramming
Audio / Video optimization
Operation testing
Phase 5
Post
Installation
Client walk-through
Educate client how to use
the systemProfessional calibration by ISF
and THX certified calibratorsOngoing system support
One year warranty on
installation and programming